What Matters To Patients, Public And Staff

October 2017

NHS NEWS

Country of origin: UK

Research undertaken by the Department of Health has revealed what really matters to NHS staff and its users. Findings included in a resulting report reveal that:

? Patients want a service that fits in with their life; where they are treated as a person; and can work in partnership with medical professionals.
? The most important factors to the public are being treated according to need and not ability to pay; efficient use of money and financial support for the NHS and its staff; and being able to use the service as required.
? Staff want skills and equipment to do their job; to be treated with respect; to understand how their role fits into the bigger picture; to provide high quality patient care; to be able to realise their potential; and to have managers that care about their work.

?What Matters to Our Patients, Public and Staff? is available online.

Resources

7-day NHS services: a factsheet July 2018 Hospitals and community services are already working together to create a better service 7 days a week. A recent factsheet...
NHS Information Centre Indicator Portal June 2018 One thousand indicators covering a wide range of population health topics have been brought together in the NHS Information...
NHS Choice Framework Update and Easy-Read Leaflets June 2018 The Department of Health published an updated version of the NHS Choice Framework. The framework sets out a patients’...
Revised Pandemic Influenza Strategy May 2018 The Government has published a revised UK Influenza Pandemic Preparedness Strategy alongside the response to the...
Designing and commissioning services May 2018 NHS RightCare is a national NHS England supported programme committed to delivering the best care to patients, making the...
Start Smart – Then Focus April 2018 The Department of Health has published new guidance Start Smart - Then Focus which will help hospital prescribers ensure...
Website on the dangers of counterfeit drugs March 2018 Amid increased concern over the growing epidemic of counterfeit drugs, the National Associations of Boards of Pharmacy has...
Technology In The NHS December 2017 The report 'Technology in the NHS: Transforming the patient?s experience of care' was commissioned by The King?s Fund and...
Reducing the Inappropriate Use of Antibiotics December 2017 The National Public Health Service for Wales (NPHS) has published its second annual report from its Antimicrobial...
Clean, Safe Care: Reducing Infections And Saving Lives November 2017 A document has been published which draws together recent initiatives to tackle healthcare associated infections and...
Search by Keyword