What Matters To Patients, Public And Staff
Country of origin: UK
? Patients want a service that fits in with their life; where they are treated as a person; and can work in partnership with medical professionals.
? The most important factors to the public are being treated according to need and not ability to pay; efficient use of money and financial support for the NHS and its staff; and being able to use the service as required.
? Staff want skills and equipment to do their job; to be treated with respect; to understand how their role fits into the bigger picture; to provide high quality patient care; to be able to realise their potential; and to have managers that care about their work.
?What Matters to Our Patients, Public and Staff? is available online.
Prevention of HAI Observation Tools November 2018
Counter Fraud Authority November 2018
NHS Primary Medical Services Directions September 2018
Online syllabus archive September 2018
7-day NHS services: a factsheet July 2018
NHS Information Centre Indicator Portal June 2018
Designing and commissioning services May 2018
Revised Pandemic Influenza Strategy May 2018
Start Smart – Then Focus April 2018