Putting Patients at the Heart of Care

August 2017

NHS NEWS

Country of origin: UK

In June 2009, the Department of Health brought together patients, third sector representatives, clinicians and managers to look at the role that Patient and Public Engagement (PPE) is already playing in shaping and improving services. PPE is an approach that puts the people who use services at the heart of care and involves understanding their experience of services, empowering them to make decisions and involving them in the design and delivery of care. The Department of Health has now issued a document outlining the emerging vision for PPE, what it means and the role it can play in driving up the efficiency, quality and productivity of services.

Resources

Emergency Planning For NHS Organisations November 2017 Guidance on arrangements for service provision during a major incident has been published by the Department of Health. It...
Clean, Safe Care: Reducing Infections And Saving Lives November 2017 A document has been published which draws together recent initiatives to tackle healthcare associated infections and...
What Matters To Patients, Public And Staff October 2017 Research undertaken by the Department of Health has revealed what really matters to NHS staff and its users. Findings...
Tool Helps Prevent Patients Re-admissions October 2017 An advanced tool that enables primary care trusts (PCTs) to identify patients most at risk of emergency re-admission to...
Dr Foster Intelligence September 2017 Dr Foster works with healthcare organisations to achieve sustainable improvements in their performance through better use...
Leadership guide September 2017 The NHS Leadership Framework is now available and is applicable to everyone in health and care, no matter what their...
Maximising Staff Engagement August 2017 NHS National Workforce Projects (NWP) was a partner in an innovative study in the United States looking at staff engagement...
Critical care strategy: managing the H1N1 flu pandemic August 2017 A strategy has been published setting out the Department of Health approach to managing critical care during the swine flu...
Hospital Guide August 2017 How healthy is your hospital? Understanding the reasons behind clinical outcomes is a key step in improving patient...
National Framework For Responding To An Influenza Pandemic July 2017 A document describing the Government?s strategic approach for responding to an influenza pandemic published jointly by the...
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